Support
A question about Don't Fall, My Fart Adventure, Dream Beyond Boredom or Liminal Sky? Answers to common questions are below. Otherwise, write to us: a real person will reply.
Contact support
Write to us at contact@pelagos-lab.com. We reply in English or French.
E-mail supportReport a bug
So we can reproduce the problem, tell us the game, the platform (Steam, Android, iOS), the game version, your device and what happened. A screenshot helps a lot.
Report a bug by e-mailDelete my data
What data exists for each game, and how to erase it, even without installing the game.
Account and data deletionFAQ
Do I need to create an account?
No. None of our games asks you to create an account with us. On Steam, the game uses your Steam account, managed by Valve.
Where are my saves stored?
On your device only. We have no save server: if you uninstall the game or clear its data, progress is lost, unless your system backup (Android, Steam Cloud if offered) kept it.
Do the games work offline?
Yes, single player in My Fart Adventure and Dream Beyond Boredom. Online play on Steam needs an Internet connection; local multiplayer needs the devices to be on the same Wi-Fi network.
Why are there ads in My Fart Adventure?
The Android version is free and funded by Google AdMob ads: a banner on the main menu and an ad between two levels, never during play or in multiplayer. You can manage your consent at any time from the game.
I can't find my friend's local multiplayer game.
Check that both devices are on the same Wi-Fi network (not an isolated guest network) and, on iOS, that local network access is allowed in Settings. You can also join by typing the IP address shown on the host's screen, when the game offers it.
A player is behaving badly in chat.
Use the in-game tools (mute, host kick, vote-kick depending on the game) and, on Steam, Steam's reporting tools. You can also write to us with the game, date, time and player name.
How do I get a refund?
Purchases are handled by the store: ask Steam, Google Play or the App Store for a refund, under their rules. We sell nothing directly on this website.
I'm a journalist or content creator.
For a key or visuals, write to us at contact@pelagos-lab.com with your outlet or channel.