Pelagos Industries

Privacy policy: Don't Fall

Version 1.0 (draft) · Effective October 22, 2026

English translation of the French text. The French version prevails.

This policy applies to Don’t Fall, distributed on PC (Windows) by Steam.

In short

1. Data controller

Pelagos, SAS à associé unique with share capital of 500 €, RCS Paris 104 476 759, SIRET 104 476 759 00014, registered office: 36 rue Scheffer, 75016 Paris. Contact: contact@pelagos-lab.com.

Valve Corporation (Steam) processes the data of your Steam account and its services (achievements, stats, lobbies, network) as an independent controller, under its privacy policy.

2. Data stored on your computer

The game stores your saves (progress), settings (graphics, sound, controls, language) and the last connection settings typed (IP address and port of a local network game). This data stays on your computer; we have no access to it.

3. Steam achievements and stats

The game uses Steam achievements and stats: number of falls, documents read, secret places and easter eggs found, multiplayer modes played, character stories read, and unlocked achievements. This information is sent to Steam and linked to your account; its visibility depends on your Steam profile privacy settings.

4. Multiplayer

The game offers three ways to play together:

Online and on a local network, the following is exchanged with the other players in the match: your Steam name and Steam ID (online), nickname, character, movements, and the messages you write in chat. On a local network, the computers’ IP addresses are needed to connect.

This data is only used to run the match. We do not receive or keep it. The chat is not moderated by the publisher: the host can kick a player, and control characters and invalid names are filtered automatically. Do not write personal data in chat. To report serious behaviour, use Steam’s tools and write to us at contact@pelagos-lab.com.

The game offers no voice chat.

5. Data you send us voluntarily

If you contact support: your e-mail address, message and attachments (specs, screenshots, log file). These e-mails are hosted by our e-mail provider (Google Workspace (Google Ireland Limited), European Union and United States).

ProcessingPurposeLegal basis (GDPR art. 6)Retention
Local saves and settingsProvide the gameContract (6.1.b)Until files are deleted or the game is uninstalled
Steam achievements and statsSteam features of the gameContract (6.1.b)Per Valve, on your account
Multiplayer and chatRun the matchContract (6.1.b)Duration of the match (for us)
E-mail supportAnswer your requestLegitimate interest (6.1.f)3 years after the last exchange

No advertising, no profiling, no sale of data. Valve is based in the USA.

7. Erase your data and exercise your rights

You have the rights of access, rectification, erasure, restriction, objection and portability. Detailed steps: Account and data deletion. You can lodge a complaint with the CNIL (www.cnil.fr).

8. Children

Online, chat lets players talk with strangers: parents can use Steam’s parental controls (Family View).

9. Changes

Any change is published here as a new dated version.